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A question about a fragrance, your order or a return? Send us a message and we'll help you out.
Frequently asked questions
How much does shipping cost?
Shipping within the Netherlands costs € 5 and is free from € 20. All rates and payment options can be found on Shipping & payment.
Can I return my order?
Yes. You can read how it works and which conditions apply in our returns policy.
Where is my order?
Check the status with your order number and email address via Track your order.
Which fragrance suits me?
Know a perfume you love? Look it up in the scent finder and find the Alsrouji fragrance with a similar scent profile. Not sure? Send us a message.
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