Article 1 – Identity of the trader
Alsrouji Perfumes
Zuideinde 59 B
2991 LJ Barendrecht
CoC number: 74872478
Email: support@alsrouji.com
Phone: +31 6 16662777
Article 2 – Applicability
These terms and conditions apply to every offer from Alsrouji Perfumes and to every distance contract between Alsrouji Perfumes and the consumer.
Article 3 – The offer
The offer contains a description of the products that is as complete and accurate as possible. Images are a true representation; obvious mistakes or errors in the offer are not binding on us.
Article 4 – The contract
The contract is concluded at the moment you place the order and meet the stated conditions. We confirm the order by email.
Article 5 – Prices and payment
Prices are stated in euros. Any shipping costs are shown before you complete your order. You pay using one of the payment methods offered at checkout.
Article 6 – Delivery
We ship orders as quickly as possible to the address you have provided. Orders are delivered within 30 days at the latest, unless agreed otherwise. If an order cannot be delivered, or only partially, we will let you know as soon as possible and you can cancel the order free of charge.
The current shipping costs can be found on the page Shipping & payment.
Article 7 – Right of withdrawal
You have the right to cancel your order within 14 days of receipt without giving a reason. For sealed products that are unsuitable for return for reasons of hygiene, the right of withdrawal may lapse once the seal has been broken. All conditions can be found in our returns policy.
Article 8 – Conformity and warranty
We guarantee that the products comply with the contract and with the legal requirements. If a product is damaged or delivered incorrectly, please contact us as soon as possible and we will find a suitable solution. Your statutory rights always continue to apply.
Article 9 – Complaints
Do you have a complaint? Send it as completely and clearly as possible to support@alsrouji.com. We will respond within 14 days.
Article 10 – Applicable law
Dutch law applies to contracts between Alsrouji Perfumes and the consumer.
