In this privacy statement you can read which personal data Alsrouji Perfumes processes when you visit our web shop or place an order, why we do so and what rights you have.

1. Who we are

Alsrouji Perfumes
Zuideinde 59 B
2991 LJ Barendrecht
CoC number: 74872478
Email: support@alsrouji.com
Phone: +31 6 16662777

2. What data we process

  • Name, address and town or city (billing and delivery address)
  • Email address and phone number
  • Order details: products ordered, amounts and payment status
  • Account details, if you create an account
  • Information you provide to us yourself, for example in an email or review
  • Technical data such as IP address and browser type

3. Why we process this data

  • To process and deliver your order and to keep you informed about it (performance of the contract)
  • To process payments and prevent fraud
  • To answer your questions and handle returns
  • To comply with legal obligations, such as the tax retention obligation
  • To secure and improve our web shop (legitimate interest)

4. Who we share data with

We do not sell your data. We only share data with parties needed to fulfil your order, such as the payment provider, the carrier and our hosting provider. We make agreements on data security with parties that process data on our behalf.

5. How long we keep data

We do not keep data longer than necessary. We keep order and invoice data for 7 years due to the tax retention obligation. We keep account data until you have your account deleted.

6. Cookies

Our web shop uses functional cookies that are needed for the cart, checkout and login to work. With your consent, we also keep track of how you found us, so that we can trace orders back to their source. We ask for your consent in advance for other cookies, such as marketing cookies.

7. Your rights

You have the right to access, correct or delete your data. You can also object to the processing, request that it be restricted and have your data transferred. Send your request to support@alsrouji.com. We will respond within one month.

Do you have a complaint about how we handle your data? Let us know. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Security

We take appropriate measures to protect your data, including a secure connection (https) and restricted access to order data.

9. Changes

We may update this privacy statement. The current version can always be found on this page.